Hands Off United — Frequently Asked Questions
Learn how your purchase makes an impact and what to expect when ordering.
What is Hands Off United?
Hands Off United is a social-impact apparel brand. We create statement pieces that raise awareness and fund organizations dedicated to protecting rights, safety, and equality.
How do purchases create impact?
With every purchase, 10% of the net proceeds are donated to vetted partner organizations. At checkout, you can choose which cause your contribution supports—or split your donation evenly among all current causes.
Are purchases tax-deductible?
Product purchases are not tax-deductible. Optional add-on donations processed through a verified 501(c)(3) partner may be eligible; you’ll receive a receipt if applicable.
What’s your processing time?
Most orders ship within 1–3 business days. Peak campaign launches or preorders may take slightly longer, but we always keep customers updated.
Where do you ship from?
Orders ship from our U.S. facility with tracking included. You’ll receive a confirmation email once your package is on its way.
What is your return policy?
We accept returns for unworn, unwashed items within 30 days of delivery (excluding final-sale or campaign items). If your order arrives damaged or incorrect, please contact us within 7 days and we’ll make it right.
How do I choose my size?
Our apparel features a relaxed unisex fit. For a more oversized style, size up. Check the size guide on each product page for detailed measurements.
How should I care for my items?
Wash cold, inside-out. Tumble dry low or hang dry. Avoid bleach or harsh detergents. Pigment-dyed styles will naturally soften and fade slightly over time for that vintage, lived-in feel.
What are your sustainability practices?
We use responsibly sourced materials and lower-impact dye processes whenever possible. Our focus is on quality, ethical production, and garments built to last—because longevity is one of the most powerful forms of sustainability.
Can I suggest a cause or fundraiser?
Absolutely. We welcome new partnerships and cause submissions. Use our Contact form to tell us about your mission, 501(c)(3) status, and campaign goals.
How do I reach support?
Email us anytime through our Contact page. Please include your order number and any relevant details so we can assist quickly.
Shop with purpose.
10% of net proceeds go to the causes you care about—choose yours at checkout.