Processing Times
- We do our absolute best to ship orders within 72 hours of purchase.
- Processing times may be extended during holidays, sales events, or peak seasons.
- Orders are processed Monday through Friday only. No weekend or holiday processing.
- All orders ship from Iowa.
Shipping Methods & Rates
- Shipping prices are based on the weight and location of your purchase.
- We highly recommend choosing UPS for the most reliable delivery timeframe.
- USPS is available but may experience varied delivery times.
Order Fulfillment
- Tracking information will be sent to your email once your order ships.
Important Information
- We are not responsible for lost or damaged packages.
- Please double-check your shipping address before completing your order.
- If a package is marked as delivered but not received, contact the carrier directly.
Return Policy
We want you to love your purchase! If you’re not completely satisfied, we’re happy to help.
You can return eligible items within 30 days of delivery for an exchange or refund.
To qualify for a return:
- Items must be unused, unwashed, and in their original condition (with tags attached).
- Returns must be initiated within 30 days of the delivery date.
Please Note:
- Return shipping costs are the responsibility of the customer (unless the item arrived damaged or incorrect).
- Refunds are issued to the original payment method within 5–7 business days after processing.
Need Assistance?
Contact our Customer Service Team at support@handsoffunited.com. We’re happy to help!